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Turn Over a New Cliche and Adopt Best PracticesTurn over a new leaf. Make a New Year’s Resolution. Make a fresh start. Get your ducks in a row. All familiar clichés, but their message is valid: At this time of year, you probably feel like renewing your commitment to running a more successful, productive business.
There are numerous ways to do this, but you might consider adopting the concept of best practices (if you haven’t already). Most industries have them, primarily larger businesses. Best practices are a set of operational guidelines that are expected to produce a favorable outcome. Run your business using these techniques or methods, and you’re likely to be more successful.
Accounting has best practices. While they’re not carved in stone, sticking with some tried-and-true, common-sense procedures will likely lead to increased efficiency. Perhaps adopting some or all of them will make a difference in your business. QuickBooks can help.
The Three I’s
Let’s look at the three stages you’ll encounter when you decide to apply best practices to your company.
What problems are you trying to solve? Where are your bottlenecks? Are collections a problem? Cash flow? Timely, accurate payroll? Have you seen a reduction in your customer base? Are your bills being paid late? Having trouble keeping up with inventory?
Bring your employees in on this process. They’re on the front lines, and will have insight into where your systems are breaking down. They’ll be pleased to be asked, and they may have ideas that will evolve into best practices.
Figure 1. When you’re formulating ideas that could evolve into best practices, use your best resource: your employees.
Turn your ideas into policies, and formalize them. Make a big deal out of introducing them to all staff related to accounting, and explain the rationale behind them. They’re intended to improve your company’s financial bottom line, which should translate into a positive outcome for everyone. Don’t turn your presentation into a critique of past performance; emphasize the constructive nature of the changes. Put it in writing, too.
Here are some examples of best practices that other businesses have implemented.
Figure 2. QuickBooks 2011 features the automated Collections Center.
Figure 3. Have employees time billable activities whenever possible.
Don’t leave it at that. Evaluate the effectiveness of the new best practices by scheduling follow-up meetings with employees. What’s working, and what isn’t? Do you need to tweak your methods?
This step is absolutely critical. You might want to appoint a compliance officer who follows up with individual employees and departments. If your business is small and informal, you could bring in lunch one day a month for follow-up – and for the development of new best practices.
Not just for mega-companies
You may already know something about best practices, but have always assumed that the concept was designed for big business. While it may be more of an imperative for large companies, even a sole proprietor with a bookkeeper can benefit. It’s really just a matter of putting the most effective work processes into place and maintaining them. Implementing best practices can be a good first step towards a more successful 2011. Call this office if you have any questions.